As part of a User Experience Research course, we shadowed and interviewed 20 Dunkin Donuts and Starbucks customers. These journey maps are deliverables from this research.
Journey Maps
UX Visual Designer
UX Visual Designer
As part of a User Experience Research course, we shadowed and interviewed 20 Dunkin Donuts and Starbucks customers. These journey maps are deliverables from this research.
Josh Bell 